Shipping policy

Shipping & Delivery Policy

Runyon Group, LLC

8910 Washington Blvd
Culver City, CA 90232
Contact: Joseph Miller, Chief Executive Officer
Phone: (310) 275-0483

Digital Products & Consulting Services

All products and services offered by Runyon Group, LLC are delivered digitally or provided as scheduled consulting services. No physical products are shipped unless otherwise stated.

Digital Product Delivery

Upon successful payment, digital products including templates, checklists, strategy playbooks, audits, recordings, and downloadable resources are typically delivered electronically via email or secure download link within 24 hours of purchase.

If you do not receive your product within the expected delivery timeframe, please contact our support team at the phone number listed above for assistance.

Consulting & Strategy Sessions

Consultation services, advisory sessions, audits, and strategic calls are fulfilled remotely through phone, video conference, or email communication. After purchase, clients will receive scheduling instructions and onboarding details within 1–2 business days.

Delivery Delays

While most digital products and services are fulfilled promptly, delivery times may vary due to weekends, holidays, scheduling availability, or additional project requirements.

Refunds & Cancellations

Due to the nature of digital products and professional consulting services, all sales are generally considered final unless otherwise agreed upon in writing. Rescheduling requests for consultations must be submitted at least 24 hours before the scheduled appointment time.